Support Center

Click on "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. If you don't receive the email within 5 minutes, check your spam folder or contact support.

Yes, you can upgrade or downgrade your subscription at any time from your account settings. Changes will be prorated and take effect immediately for upgrades, or at the end of your current billing period for downgrades.

Our questions are written by licensed pharmacists who have recently taken the NAPLEX exam. We regularly update our question bank based on student feedback and current exam trends. Many students report our questions are slightly harder than the actual exam, which helps build confidence.

Yes! Our platform is fully responsive and works perfectly on smartphones, tablets, and computers. Your progress syncs across all devices, so you can study anywhere, anytime.

While we can't guarantee exam success, we provide comprehensive support for retakes. Premium and Ultimate subscribers get extended access to help prepare for their next attempt, plus additional study resources and personalized guidance.

You can cancel your subscription anytime from your account settings under "Billing & Subscription." Your access will continue until the end of your current billing period. You can also contact our support team for assistance with cancellation.

We offer a 7-day money-back guarantee for new subscriptions. If you're not satisfied within the first 7 days, contact our support team for a full refund. Refunds are not available for renewals or after the 7-day period.

We update our content monthly based on the latest NABP guidelines, student feedback, and exam trends. New questions are added regularly, and existing content is reviewed by our team of licensed pharmacists to ensure accuracy and relevance.